Frequently asked questions

We are continually trying to improve our services to better meet your needs. A problem? Do not hesitate to contact us, we will be happy to find you a solution.

General

Our platform adapts to your needs. You can configure the sale of physical or electronical services (recurring or not), or products. In addition, our options mechanism allows you to simply associate a subscription to your products.

Thanks to our adaptive VAT engine, you can sell anywhere in the world. You have the possibility of limiting the target audience (pro / part) or the geographical area to Europe, international or only your country . An intra-community VAT number will be required to sell internationally (auto-entrepreneur included). Since 1 January 2015 you have to declare and pay VAT in each EU Member State. Go to the website mini-office on impots.gouv for more information.

Technical

01. Can we customize the CSS style of the payment pages?

You can contact our teams to integrate your stylesheet but also customize more layout according to your needs.

Zenlicence offers machine to machine APIs to put together all the sales in your tools. Our detailed export allows you to quickly know the monthly amounts to declare.

03. How to authenticate my users?

Zenlicence is an identity provider on the OpenID-connect authentication protocol. With this standard you can easily federate the authentication of your users. Go to the "Application" section of your products to configure the connection links.

For any other question, contact support.

Contact Support
logo